Data Protection

Pbc99 Privacy Policy

Protecting your personal data is our top priority. We are fully transparent about what data we collect, why we collect it, and how we keep it secure — all explained right here.

Last Updated: January 2026

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End-to-end encryption

All your personal data and transactions are protected by 256-bit SSL encryption. Security is maintained at every stage of data transmission.

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Never Sold to Third Parties

Your personal data is never sold to any third party. We only use data as necessary to improve our services and maintain security.

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Your Data, Your Control

You can request to view, update, or delete your personal information at any time. You have full control over your data.

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Secure Data Storage

All data is stored on secured servers with regular backups and strict access controls to prevent unauthorized entry.

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Transparent Data Policy

What data we collect, why we collect it, and how long we retain it — all clearly set out in this Privacy Policy.

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Immediate Breach Notification

In the event of a data breach, members are notified by email within 72 hours and immediate steps are taken to resolve the issue.

1Introduction & Applicability

Welcome to pbc99. This Privacy Policy explains how we collect, use, store, and protect your personal information. It applies to the pbc99.org website and all associated services.

By using our platform, you are considered to have consented to the processing of your data as described in this Privacy Policy. Please read it carefully.

Pbc99 believes privacy is a fundamental right. We are committed to being fully transparent about how we handle your data. If you have any questions, please reach out to our support team.

This Privacy Policy was originally written in Bengali for your convenience. In the event of any legal dispute, the English version shall prevail.

2What Data We Collect

Pbc99 collects two types of information from its members — data you provide directly and data collected automatically. A full breakdown is listed below:

Data Type Example Purpose of Collection
Identity Information Name, date of birth, gender Account verification & KYC
Contact Information Email, phone number, address Communication & Notifications
Financial information Payment methods, transaction history Deposits & Withdrawals
Identity Documents National ID card, passport KYC obligations
Device Information IP address, browser, OS Security & Fraud Prevention
Usage Data Gaming history, login times Service Improvement & Analytics

We only collect information that is necessary to provide our services, ensure security, and meet legal obligations. No unnecessary data is collected.

3How information is collected

Pbc99 collects your information in several ways:

  • At Registration: Information you provide directly when creating an account.
  • KYC verification timeframe: Documents and information submitted for identity verification.
  • Transaction Time: Information automatically collected when you make a deposit or withdrawal.
  • While Using the Platform: System logs generated during gameplay, wagering, or other platform activity.
  • Cookies & Tracking: Data collected through cookies while browsing the website.
  • Support Contact: Information provided when contacting us via live chat or email.
We never store your password, PIN, or full payment card number. This information is handled exclusively in encrypted form and processed through our payment processor.

4Purpose of Data Use

Pbc99 uses your information for the following purposes:

  • Account management: Account registration, login, profile management, and account security.
  • Service Delivery: Gaming services, deposits, withdrawals, and bonus distribution.
  • Identity Verification: Completing the KYC process and complying with applicable laws.
  • Fraud Prevention: Detecting suspicious activity and protecting account security.
  • Contact: Important updates, transaction notifications, and customer support.
  • Service Improvement: Analyzing user experience to improve the platform.
  • Legal obligations: Compliance with regulatory requirements and applicable laws.
  • Responsible Gaming: Monitoring member gaming behavior and intervening when necessary.
Your information is never sold or rented to advertisers or third parties for marketing purposes. We only use data as needed to deliver our services.

5Data Sharing Policy

Pbc99 does not generally share your personal data with third parties. However, limited disclosure may occur in the following circumstances:

  • Payment Processors: Necessary financial information is shared with authorized payment gateways to process transactions. These providers operate under their own strict privacy policies.
  • KYC verification provider: Required documents are shared with authorized third-party KYC service providers for identity verification purposes.
  • Legal authorities: Information may be disclosed when required by court order, regulatory directive, or applicable law.
  • Technology Partners: Technology service providers used to operate the platform, such as cloud storage or cybersecurity firms.

All third parties are contractually required to handle your data in accordance with our privacy policy. They are not permitted to use your information for their own purposes.

6Cookies & Tracking Technologies

Pbc99 uses cookies and similar tracking technologies on its website. Cookies are small text files stored on your device that help enhance your browsing experience.

Types of cookies we use:

  • Essential cookies: Required for login sessions and security. Disabling these will prevent the site from functioning properly.
  • Functionality cookies: To remember your preferences, language settings, and personalized experience.
  • Analytics Cookies: Usage data is collected to analyze site activity and improve our services.
  • Security Cookies: For fraud detection and protection against cyber attacks.

You can update your browser settings at any time to disable non-essential cookies. Please note that doing so may limit certain features.

We never use third-party advertising cookies. All cookies on pbc99 are used solely to operate our own services.

7Data Retention Period

Pbc99 does not retain your personal data longer than necessary. Retention periods are determined by the type of information and applicable legal requirements:

  • Account information: For the duration your account is active, and for 5 years after closure.
  • Transaction Records: Minimum 7 years (as required by financial regulations).
  • KYC documents: Up to 5 years after account closure.
  • Support Contact: Up to 3 years after last contact.
  • Log Files & Session Data: Up to 12 months maximum.
  • Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 12 months.

Once the designated retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.

8Your Rights

As a pbc99 member, you have the following rights regarding your personal data:

  • Right to Access: You can find out what information we hold about you.
  • Right to Rectification: You may request corrections to inaccurate or outdated information.
  • Right to Erasure: You may request the deletion of your data under certain conditions.
  • Right to Restrict Processing: You may request that the use of your data be restricted in certain circumstances.
  • Data Portability: The right to obtain a copy of your data.
  • Right to object: You may object to the use of your data for specific purposes.
  • Right to Withdraw Consent: You may withdraw your consent at any time.

To exercise any of these rights, please contact our support team. We typically respond within 30 business days. Note that some data may not be deletable due to legal obligations.

There is no fee to submit a request to exercise your rights. However, an administrative charge may apply for requests that are unreasonable or repetitive.

9Security Measures

Pbc99 applies industry-leading security technologies and practices to keep your personal data safe:

  • SSL/TLS encryption: All data transmissions are secured with 256-bit SSL encryption.
  • Two-Factor Authentication (2FA): An additional layer of security for account login.
  • Firewall & DDoS Protection: Servers are protected against cyber attacks.
  • Regular Security Audits: Regular security audits are conducted by independent third parties.
  • Access controls: Only authorized personnel are permitted to access specific data.
  • Data Backup: Regular backups are taken and stored in encrypted form.

Please note that no data transmission over the internet is completely secure. While we take every reasonable precaution, we cannot guarantee 100% security. We encourage you to keep your password confidential and avoid logging in from unfamiliar devices.

10Minor Protection

Pbc99 is a responsible gaming platform. Our services are intended for users aged 18 and above only. We do not knowingly collect or process personal data from minors.

If we become aware that a minor has registered on our platform, we will immediately close that account and delete all associated data.

If you believe a minor is using our platform, please notify our support team immediately. We will take prompt action.

11Policy Changes

Pbc99 reserves the right to update or modify this Privacy Policy at any time. When significant changes are made, we will:

  • We will publish the updated policy on this page of our website.
  • We will update the "Last Updated" date at the top of this page.
  • Notifications may be sent to your registered email address for significant changes.

Continued use of the platform after any changes constitutes your acceptance of the updated policy. We recommend reviewing this page regularly.

12Contact

For any questions, comments, or complaints regarding this Privacy Policy, please contact our data protection team:

Email communications

[email protected]

Typically responded to within 24–48 hours

We take all privacy-related concerns seriously and aim to resolve them as quickly as possible.

General Questions

Questions About the Privacy Policy

Never. pbc99 does not sell, rent, or exchange your personal information with any third party. Your data is used solely to provide our services and meet our legal obligations.

Yes, you can request deletion of your data. However, transaction records and KYC documents must be retained for a specified period due to legal obligations. Contact our support team for more details.

No. pbc99 does not store full card numbers, CVV codes, or PINs. All payment information is processed in encrypted form through PCI-DSS compliant payment gateways.

Yes. In the event of a data breach, we will notify affected members at their registered email address within 72 hours, while taking immediate steps to resolve the issue and minimize any damage.

You can disable analytics and functionality cookies through your browser settings. However, disabling cookies required for login sessions and security may prevent the site from functioning properly.
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